The Custom Packaging Reviews
The Custom Packaging has an overall rating of 4.8 based on 103 reviews. Customer feedback on The Custom Packaging is mixed: The Custom Packaging reviewers highlight positive aspects like high-quality packaging, excellent customer service, fast turnaround times, competitive pricing, which strongly appeal to small to medium-sized businesses, e-commerce brands, product manufacturers, entrepreneurs. However, The Custom Packaging is often criticized for its limited design options, occasional shipping delays, higher costs for custom designs, customer service response time can vary.
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How would you rate The Custom Packaging?
All The Custom Packaging Reviews (103)
mblack.mb13
December 14, 2022
"First-Time Buyer"
Our rep Paul was super attentive in helping us nail down our order and making sure it arrived on time. The highlight of the service was the quick and clear communication, which I’ve struggled with at other places. Quality is solid, and the price is just right. Thrilled to have discovered a company I’m keen to keep doing business with.
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HowardWillis
December 08, 2022
"Absolutely Impressed with the Quality of My Order!"
I was truly amazed by the quality of my boxes! Steve was super helpful, and I had some jitters about ordering from abroad, but the product turned out to be way better than anything I've received made in the USA. I'm gearing up to place a bigger order with them real soon and look forward to a long-term partnership for my custom packaging needs.
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JoelJennings
November 25, 2022
"Awesome product and service just like I hoped"
Awesome product and service just like I hoped for. Much appreciated!
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orangebear831
November 24, 2022
"My journey stemmed from my..."
My journey stemmed from my frustration with the box supplier I was using for my bakery. Custom Packaging was super quick to reply to my inquiry, collaborated with me to keep costs down, delivered the product ahead of schedule, and the boxes turned out just as I wanted. I couldn't have hoped for a better experience!
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IsaacMason
November 23, 2022
"My go-to place for lip gloss boxes..."
I get my lip gloss boxes from this shop for my cosmetics biz! Had a fantastic experience. Sam, my rep, is super nice and really patient. This company ensures you're happy with your items and offers awesome prices!! Definitely recommend.
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ChristianArmstrong
November 11, 2022
"Avoid This Service"
Avoid this service! I found a mistake on the final printed item that wasn’t in the proof they provided. When I pointed this out, Steve just waved me off and didn’t take any action to fix the issue, only saying he’d pay more attention next time. That doesn’t do me any good right now.
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trukija
November 08, 2022
"Outstanding Service, Truly Exceptional!"
Working with Steve at Custom Packaging was a fantastic experience. He was super accommodating and really helpful with what we needed, going the extra mile to make sure our boxes arrived on schedule for our event. The end result was just what we wanted, and he nailed our specifications perfectly! We’re definitely looking forward to collaborating with him and Custom Packaging again!
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heavyelephant336
October 11, 2022
"All my purchases were spot on"
All my purchases were spot on. They collaborated with me to hit a deadline. Chris was incredibly patient with my design tweaks and super detailed, sending videos and photos of the product to make sure it was just what I was looking for. They got everything printed and shipped to me in no time at all. I’ll surely be coming back to them for all my printing needs!
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redpeacock347
August 08, 2022
"Working with Frank was a fantastic experience"
Frank was awesome to collaborate with. He guided me throughout the entire process, and the product we created came out just right. I’d definitely recommend him and will be back for more business.
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Alicia.Lawson
August 03, 2022
"Shoutout to Sean for his awesome help!"
Hey there! I just gotta give a big shoutout to Sean for all the support and patience he showed me during my ordering journey. His attention to detail and follow-up is top-notch, and I’m feeling really confident and happy with my second order and the ones I plan to make in the future. Thanks a ton, Sean and the team!
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goldenrabbit688
July 16, 2022
"Dealing with Sean was a great experience!"
Working with Sean was a real treat, and he wrapped up our order in just a few hours for our urgent event. I’d definitely recommend him for top-notch custom work!
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CatherineCCP
July 07, 2022
"Mike's Support Has Been Invaluable!"
Mike has been guiding me through a lengthy journey of assembling the packaging for my product line. He’s shown great patience, kindness, and professionalism during our collaboration! Excited for what’s next with Mike!
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GabeMitchell
June 30, 2022
"Frustrated with the lack of progress..."
We were really let down that we couldn't continue after making our first order. Mike Wilson was initially fantastic to collaborate with, super helpful. However, once we expressed our worries about the boxes being embossed in a color we hadn’t requested, he didn’t try to help us out or keep us as customers. Instead, he dismissed our concerns and made us feel small. It's a real pity, as we were looking forward to building a lasting partnership.
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lazykoala989
June 28, 2022
"Loyal Customer"
This is my second time collaborating with Sean. He ensures that all my needs are addressed, is super professional, and responds quickly. They wrapped up the project ahead of my deadline. I’m definitely coming back! Thanks, TCP.
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Alexkristin1
June 15, 2022
"Cédtavíous Hernandez"
Working with Sean was a fantastic experience! He provided top-notch customer service and was incredibly patient with me. Custom Packaging really knows how to bring your creative ideas to life. My time with them was outstanding, and I plan to keep collaborating with this company. I recall feeling stressed about organizing everything, but Sean made it all manageable, and I’m truly grateful for that.
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